🔍 Choosing a Solar Installer

Your complete guide to finding, evaluating, and hiring the best solar company for your home. Avoid scams, get competitive quotes, and ensure a quality installation.

Buyer Beware!

The solar industry has both excellent installers and predatory companies. Learn how to tell the difference and protect yourself from common scams.

🎯 Why Your Installer Choice Matters

The difference between a great installer and a poor one can cost you thousands

Good Installer

  • 🔧 Quality installation & materials
  • 💰 Maximizes savings & incentives
  • 📞 Responsive customer service
  • 🛡️ Strong warranties & support
  • ⚡ System performs as promised

Poor Installer

  • ⚠️ Shoddy workmanship & leaks
  • 💸 Overpriced with hidden costs
  • 📵 Disappears after installation
  • 🚫 Void warranties & no support
  • 📉 Underperforming system

💡 Key Insight

Your solar system is a 25+ year investment worth $15,000-40,000+. Spending a few hours researching installers can save you thousands and ensure decades of reliable performance.

🏆 Essential Installer Credentials

Non-negotiable certifications and licenses to verify

1

NABCEP Certification

The North American Board of Certified Energy Practitioners (NABCEP) is the gold standard for solar installer certification. Only certified professionals should design and oversee your installation.

What to Verify:

  • Lead installer has NABCEP PV Installation Professional certification
  • Company employs multiple NABCEP-certified professionals
  • Certification is current (verify on NABCEP.org)
  • Installer specializes in residential solar (not just commercial)
2

Proper Licensing & Insurance

Solar installation requires electrical and sometimes general contractor licenses. Proper insurance protects you from liability and ensures the company is legitimate.

Required Documentation:

  • State electrical contractor license
  • General contractor license (if required in your state)
  • Workers' compensation insurance
  • General liability insurance ($1M+ coverage)
  • Bonding (in states that require it)
3

Local Experience & Permits

Experienced local installers understand your area's permit requirements, utility interconnection processes, and local building codes. This knowledge prevents delays and ensures compliance.

Experience Indicators:

  • 3+ years installing solar in your area
  • Handles all permit applications and approvals
  • Established relationships with local utilities
  • Portfolio of local installations you can see
  • References from recent local customers
4

Financial Stability

Your installer needs to be around for warranty service and support. Check their financial health and business track record to ensure long-term viability.

Stability Indicators:

  • Established business (5+ years preferred)
  • Better Business Bureau accreditation
  • Local business address (not just P.O. box)
  • Consistent online presence and reviews
  • Financial backing or manufacturer partnerships

🚩 Major Red Flags to Avoid

Warning signs that indicate you should look elsewhere

🚪

Door-to-Door Sales

Legitimate solar companies don't need to go door-to-door. High-pressure sales tactics, claims of "limited time offers," or pushy salespeople are major warning signs. Quality installers have waiting lists, not aggressive sales teams.

💸

Demands Full Payment Upfront

Never pay the full amount before installation is complete and approved. Legitimate installers typically require only a small deposit (10-20%) with the balance due upon completion and utility approval.

📞

No Local Office or Phone

Companies with only cell phone numbers, P.O. boxes, or out-of-state addresses often disappear when problems arise. Insist on a local office and landline phone number you can visit or call.

📄

Pressures You to Sign Immediately

Claims like "this price is only good today" or refusing to let you review contracts overnight are scam tactics. Legitimate installers give you time to review proposals and make informed decisions.

🎯

Too-Good-to-Be-True Pricing

Quotes significantly below market rate often hide poor-quality equipment, installation shortcuts, or hidden fees. If the price seems too good to be true, it probably is.

🔧

Doesn't Handle Permits

Professional installers handle all permit applications, inspections, and utility interconnection paperwork. If they expect you to deal with permits yourself, find someone else.

❓ Essential Questions to Ask Every Installer

Use these questions to evaluate and compare solar companies

Company & Experience

  • How long have you been installing solar in this area?
  • How many systems have you installed locally?
  • Can you provide references from recent customers?
  • Are your installers NABCEP-certified?
  • What's your local office address?
  • Do you have proper licenses and insurance?

Equipment & Design

  • What brand of panels and inverters do you recommend?
  • Why do you recommend this equipment?
  • What are the warranty terms for each component?
  • How will you design the system for my roof?
  • What monitoring system is included?
  • How do you handle shading issues?

Installation Process

  • What's your typical installation timeline?
  • Do you handle all permits and inspections?
  • How do you ensure my roof won't leak?
  • What happens if there are installation delays?
  • Do you clean up completely after installation?
  • How long before my system is producing power?

Pricing & Financing

  • What's included in your price quote?
  • Are there any additional fees or charges?
  • What financing options do you offer?
  • How do you help with incentive applications?
  • What's your payment schedule?
  • Do you offer a price guarantee?

Warranties & Service

  • What workmanship warranty do you provide?
  • Who handles warranty claims and repairs?
  • What's your response time for service calls?
  • Do you provide ongoing system monitoring?
  • What happens if my system underperforms?
  • How long will you be in business to honor warranties?

Performance & Expectations

  • How much energy will my system produce annually?
  • What will my electric bill savings be?
  • How did you calculate these projections?
  • What happens during cloudy days or winter?
  • How do you guarantee system performance?
  • Can I see examples of similar local installations?

📊 Getting and Comparing Solar Quotes

How to get competitive quotes and make apples-to-apples comparisons

1

Get Multiple Quotes (3-5 Recommended)

Never accept the first quote you receive. Get quotes from at least 3-5 different installers to ensure competitive pricing and compare different approaches. This can save you thousands and help you identify the best value.

2

Provide Consistent Information

Give each installer the same information about your energy usage, roof details, and goals. This ensures you can compare quotes fairly. Share your recent electric bills and any special requirements upfront.

3

Request Detailed Written Proposals

Every quote should include system specifications, equipment brands/models, total cost breakdown, expected production, savings projections, warranty terms, and installation timeline. Avoid verbal quotes or incomplete proposals.

4

Compare Key Metrics

Don't just compare total price. Look at cost per watt, equipment quality, warranty terms, expected production, and company reputation. The cheapest quote often isn't the best value long-term.

5

Check References and Reviews

Contact recent customers and visit completed installations if possible. Check online reviews on Google, Yelp, Better Business Bureau, and solar-specific sites like Solar Reviews. Look for patterns in feedback.

Quote Comparison Factors What to Look For Red Flags
System Size & Output Properly sized for your usage and roof Oversized or undersized system
Equipment Quality Tier 1 panels, reputable inverters Unknown brands or bottom-tier equipment
Price per Watt $2.50-4.00/watt after incentives Significantly above or below market
Warranty Coverage 25-year panels, 10+ year workmanship Short warranties or warranty gaps
Installation Timeline Realistic 4-8 week timeline Promises installation "next week"
Payment Terms Small deposit, balance on completion Full payment upfront required
Post-Installation Support Monitoring, maintenance, local service No ongoing support offered

📋 Contract Review Checklist

Essential contract terms to verify before signing

✅ Must-Have Contract Terms

  • Detailed system specifications (panels, inverters, monitoring)
  • Total project cost with no hidden fees
  • Installation timeline with specific milestones
  • Permit responsibility (installer handles all)
  • Warranty terms for equipment and workmanship
  • Performance guarantees and remedy procedures
  • Cancellation rights and cooling-off period

❌ Contract Red Flags

  • Vague system specifications or "equivalent" equipment
  • Blank sections to be "filled in later"
  • No right to cancel or very short cancellation window
  • Escalation clauses that increase payments over time
  • Liens on your property beyond equipment value
  • Mandatory arbitration clauses limiting legal rights
  • Pressure to sign immediately without review time

⚖️ Legal Advice

For contracts over $20,000, consider having an attorney review the agreement before signing. Most lawyers can review a solar contract in 30-60 minutes for $200-400, potentially saving you thousands in problems later.

🏁 Final Steps: Making Your Decision

How to make the final choice and move forward confidently

Decision-Making Framework

🏆

Reputation (30%)

Reviews, references, experience, certifications

💰

Value (25%)

Price, equipment quality, warranties

🔧

Service (25%)

Communication, support, local presence

📋

Contract (20%)

Fair terms, clear language, protections

Pro Tip:

Don't automatically choose the cheapest option. A mid-priced installer with excellent reputation and service often provides better long-term value than the lowest bidder.

✅ Before You Sign

  • ✓ Verify all licenses and insurance
  • ✓ Check recent customer references
  • ✓ Review contract thoroughly
  • ✓ Understand payment schedule
  • ✓ Confirm warranty terms
  • ✓ Get everything in writing

📞 After Installation

  • • Monitor system performance
  • • Keep all documentation safe
  • • Schedule annual inspections
  • • Know your warranty contacts
  • • Track your savings
  • • Leave honest reviews

Ready to Find Your Perfect Solar Installer?

Use our state-specific calculators to get your solar analysis, then connect with vetted, certified installers in your area.